Senior IT Network & VoIP Technical Support Specialist - Jakarta

Dalnet Systems · 📍 Kebon Jeruk, Jakarta Raya, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Dalnet Systems is seeking a highly skilled and experienced Senior IT Network & VoIP Technical Support Specialist to join our team in Jakarta. In this role, you will be responsible for providing technical support and troubleshooting for our network and VoIP systems. You will work closely with our IT team to ensure the smooth operation of our network infrastructure and provide technical guidance to our end-users. This is an excellent opportunity for a professional looking to advance their career in the IT field.

📋 Tanggung Jawab Pekerjaan

Provide technical support and troubleshooting for network and VoIP systems.,Monitor and maintain network infrastructure and ensure its availability and performance.,Install, configure, and maintain network and VoIP equipment.,Develop and implement network and VoIP security measures.,Provide technical guidance and training to end-users.,Collaborate with the IT team to identify and resolve network and VoIP issues.,Document network and VoIP configurations and procedures.,Stay up-to-date with the latest network and VoIP technologies and trends.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,5+ years of experience in network and VoIP technical support.,In-depth knowledge of network and VoIP protocols and technologies.,Experience with network and VoIP security measures.,Strong problem-solving and troubleshooting skills.,Excellent communication and interpersonal skills.,Ability to work independently and as part of a team.,Familiarity with VoIP systems such as Asterisk, Cisco, or similar.

🛠️ Keahlian

NetworkingVoIPTroubleshootingSecurityCommunicationTeamwork
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